Frequently Asked Questions

General Questions

  • Our emergency response positions are each a little different on requirements with age being a big factor. Firefighters and support members can start at age 16 while our medical responders must be 17 years old in order to take the EMR course. Our FOCUS team members can start as early as 6 years old. Don’t worry though our FOCUS members serve purely in non-emergency roles.

  • There are a couple options for making a donation. You can easily donate here, online, or by mailing a check to PO Box 447, White Bluff, TN 37187.

  • Being 100% volunteer means that none of our members are paid for their services. No board member, first responder, chief, FOCUS member, or anyone else receives financial compensation.

    *Starting in 2021 our firefighters have the opportunity to take part in a training incentive program which allows them to earn $600 for meeting specific training requirements.

  • Our command structure is 4 tiered. Chief is our highest rank. Assistant Chief is our second in command with the Captain’s rank being third in the structure. Lieutenant holds our fourth rank in the command structure.

    Each officer has specific responsibilities that are adapted to their skill set to maximize our team’s capability.

  • We are governed by a board of directors who help ensure we stay financially healthy and provide the best service for our community. Our board of directors works closely with our chief to ensure our department is constantly moving forward together to accomplish our goals and serve our community. Our board meets once a month.

  • Our current ISO rating is a 6/10. Our team has worked hard to lower our ISO rating throughout the years and our latest rating in 2020 was yet another improvement.

  • No, we do not recharge fire extinguishers. Please follow the manufacturer’s recommendations for your fire extinguishers. We recommend that every home be equipped with fire extinguishers.

 

Smoke Alarm Questions

  • Smoke alarms will chirp because the battery is low and needs to replaced. See the manufacturer’s instructions on maintaining your alarms. The recommendation is that batteries be replaced every 6 months in non-sealed smoke alarms.

  • There are several reasons this could occur. The first thing to ensure is there is no slow burn occurring (typically you can smell the burn).

    The second thing to determine is if it is a combination smoke and carbon monoxide detector. You cannot smell the lethal carbon monoxide. If it is a carbon monoxide alarm evacuate immediately and call 911.

    If in doubt, call 911

    Other causes of false, repeat alarms are low battery or simply dust in the smoke alarm. Smoke alarms should be cleaned according to the manufacturer’s recommendation but typically dust them off with a duster or vacuum the outside of the alarm once a month which should be how often you test your alarm (unless specified differently by the manufacturer)

  • Smoke alarms have a typical lifespan of 10 years. You should replace your smoke alarms after 10 years. This applies to wired and battery powered smoke alarms.

  • Smoke alarms can be cleaned by dusting off the outside using a duster or a vacuum. You can also use a ‘keyboard’ aerosol style cleaner to blow the dust away.

    Smoke alarms should be cleaned once a month*Always follow the manufacturers recommendations.

  • Batteries should be replaced in battery-powered and wired (with battery back-up) smoke alarms every 6 months. We recommend changing the batteries every time the time changes.

    Some smoke alarms come with a sealed battery that last the life of the alarm. When the battery dies (should be about 10 years later) replace the entire alarm.

 

Burn Permit Questions

  • Outside of city limits, who may have their own system and rules, burn permits are required from October 15 to May 15* each year. We do not issue burn permits. Burn permits are issued by the Forestry Division. Tap here to visit their webpage.

    *Burn permits can be required outside of October to May depending on current burning conditions. Always check before you burn. Burn bans can also be implemented at any time.

  • It may be okay to burn leaves, branches, tree limbs, twigs, lawn clippings, woody vegetation, yard trimmings, clean unpainted, uncoated wood or untreated lumber. Check your local and/or other state ordinances. Improper out-door burning can lead to fines up to $25,000.

    *Updated 4/1/2022 from the TN Website.

  • -Tires and other rubber products

    -Vinyl siding and vinyl shingles

    -Plastics and other synthetic materials

    -Paper products, cardboard and newspaper

    -Asphalt shingles, and other asphalt roofing materials and demolition debris

    -Asbestos-containing materials

    -Paints, household and agricultural chemicals

    -Aerosol cans and food cans

    -Building material and construction debris

    -Buildings and mobile homes

    -Coated wire

    -Household trash

    -Most vegetation not grown on site

    Burning any of these can have harmful effects to the health of you and those miles around you and/or negatively impact the environment.

    *Updated on 4/1/22 from the TN website.

 

Free Burn Permits can be attained on the TN.gov site or by calling the Forestry Division at 877-350-2876. More info for calling to get a burn permit can be found here.

Our Primary Response Area

Please note that this map is an estimate and is NOT precise. If you are near the edge please contact dickson dispatch for confirmation on your service provider.

Nervous about talking to your family or friend who is a volunteer firefighter or first responder?

Check out these things to talk about and see what to AVOID.

Things to Ask and Discuss

  • This is a great conversation starter and can lead to more genuine, unprompted conversation.

  • This is a great question. You might find that you have similar motivations in life.

  • Volunteer Pride runs deep and these answers may surprise you.

  • There are a lot of tools that we can use in emergency services. Everyone has a favorite and it often changes. We can get passionate about tools.

  • SCBA stands for self contained breathing apparatus (it’s almost SCUBA but we try to stay above water). Each firefighter trains to know his/her limits so this can be an interesting question.

  • Another area where some people can get a little… passionate. Be ready to hear some numbers and capabilities.

  • We take pride in our training and every department is different on their training schedule.

  • There are lots of areas that we train specifically in such as pump ops, search and rescue, brush fire ops, command, call initialization, ventilation, rehab, and ladders to name a few.

  • As volunteer departments we are almost constantly making improvements to better serve our community. New equipment, new agreements, new training opportunities…

  • Everyone has preferences when it comes to emergency calls. Some love medical calls while others prefer helping on wreck scenes.

    *Do NOT ask about their worst call. Would you want to relive a real life nightmare for small talk?

 

Questions and Statements to Avoid

  • While well-intentioned, this is asking someone to relive a nightmare that they actually experienced. Please, do not ask this question.

  • There’s a good chance that we don’t know the answer to this unless we were part of that call.

    Also, if it’s a medical call it is illegal for us to provide any identifying information that could satisfy your question.

  • The overwhelming majority of our volunteers have full-time jobs or are full-time students with part-time jobs. Several have young children or active hobbies. Our team prioritizes serving their community.